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Terms & Conditions

General

These terms and conditions are in place to protect yourselves and Stadium Bathrooms Limited. Below we have detailed our commitment to you and have provided guidelines. To make your purchase as smooth as possible when purchasing goods from Stadium Bathrooms Limited online shop you are agreeing to be bound by these terms and conditions.

Delivery

Delivery dates quoted are without engagement, although we will make every effort to deliver to the timescales that are quoted. We cannot in any way guarantee a delivery date. If an item is out of stock and has a longer lead time you will be contacted by our sales team to let you know. In no circumstances shall we be liable for any delay in delivery or loss arising from it however caused.

Acceptance of Goods

Following delivery of the goods it is your responsibility to thoroughly inspect all items as soon as possible and no later than 48 hours after delivery. All goods must be fully inspected by you before the installer starts to ensure you are fully satisfied with your purchase, i.e. design, colour, quality, size, variation etc. We strongly advise all our customers to ensure that all the products are chosen and checked before instructing an installer. We cannot be held responsible for indirect losses which happen as a side effect of the main loss or damage, such loss of income, revenue, loss of business or loss of time.

Loss or Damaged Good on Delivery

If you discover your product to be damaged or incorrect within the timescales provided please contact the sales office and a replacement will be sent out to you as soon as possible. A collection date will also be arranged for the faulty item/s.

Returns Policy

If you need to return a product to us you are within your right to cancel an order placed with us upto 14 days from the date of delivery. After this time we reserve the right to charge a 25% restocking fee of the value of the items returned.

Product Descriptions and Illustrations

Whilst all our descriptions and illustrations of the goods in catalogues, brochures and price lists have been carefully prepared they are intended for general guidance only and do not form part of any contract. We do not accept responsibility for any errors or omissions or for any loss occurred.

Product Guarantees

Any products supplied are covered by the terms and conditions of the manufacturers guarantee. The guarantee excludes faults caused by accident, neglect and misuse.

Payments

We accept most major credit and debit cards including Visa, Mastercard and Switch. All transactions completed online will be completed safe and securely via PayPal. If you choose to pay over the phone or in person within the showroomOn then your order will be processed once authorisation of your credit/debit card has been received. On the order you must provide us with your exact billing address and telephone number